Q: We are looking to use laminate flooring over about 35 sq meter long, diner and kitchen, would standard laminate be ok to go in the kitchen as risk of getting some water on it? We are also considering engineered flooring, would it make a huge difference to the feel/look of the flooring and which would you recommend to be better? Also which underlay would be best to use?
Q: Hi, I'd like to install 18mm thick solid oak flooring in our downstairs rooms (total approx 55sqM). The sub floor is 18mm thick chip board which sits on joists. This subfloor is dry / well aired, but in some areas slightly uneven (where the joists aren't quite level/boards butt), also in some areas the subfloor is a little springy (joist span/thickness of chip board). I'm a DIYer so would like an easy installation solution - which method / underlay would you recommend?
Vinyl Floor wearing away with bleach[March 23rd, 2012]
Q: I have a relative old vinyl floor on my kitchen floor but I noticed it started wearing very fast and breaking when I started using bleach to clean it. Is that a coincidence? or is the bleach attacking the material?
Q: Hi Flooring Expert, I am currently in the process of getting a couple of Engineered Flooring quotes (fitting). Out of the handful of quotes half are saying to remove and replace the skirting boards and the other half are saying they will use a special purpose cutting machine to cut the bottom of the existing skirting boards. By removing and then replacing the skirting boards (may require new skirting depending on damage) this will cost a couple of hundred extra and will then reduce the budget of the actual floor purchased. On the other hand I am unsure of the finish the cutting machine will provide. Which option do you normally recommend for the fitting? I am not impressed with beading or the corked edges I have seen so would like to avoid this look even though it?s a cheaper solution.
Q: Spillages question I would like to laminate floor all of my studio flat but I have a puppy who has a spillage every so often. I clean it up quickly but I am wondering if i am quick enough and I would like to use the white oak v groove laminate but would I need to use something a little more water resistant?
Q: What causes blisters on laminate flooring? My floor was laid just over a year ago and blisters have been gradually appearing and growing on aprox 7 boards. The flooring used was Florence 7mm oak plank v groove with barrier plus underlay.
Q: I have just taken up some cushionfloor which has been down for 20 years which leaves a very level floor consisting of thermoplastic tiles and concrete. Do I need to treat the floor in any way before laying new vinyl flooring?
Q: We have a large kitchen/diner and want to put wooden floor throughout the room -most of the white goods ie freezer/washingnmachine/tumble dryer are in the utility room but we will have just an integrated dishwasher and integrated fridge in the kitchen. Would like advise on the type of flooring as we do not expect to have a lot of water/moisture in the kitchen area
Replacing Laminate with Solid wood flooring[April 17th, 2012]
Q: We have laminate flooring currently and would like to replace with solid wood flooring. Underneath the laminate is chipboard and not ply wood, do i need to replace this with ply wood before fitting the solid wood flooring?
Q: Hi, I am intending laying a Quick-step laminate floor with electric mat underfloor heating. It will be laid on either a solid or over existing wooden floorboards overlaid with ply.
Do I lay the underlay on top of the existing floor and then lay the heating mat on top of the underlay with the laminate being laid last of all?
Q: I want to put Electric underfloor heating throughout the ground floor of a to-be-refurbished 1980s house. I am restricted as to the thickness of the insulation I can put under the flooring. I do not want to completely lift and re-do the screed. Would I be better using a top grade Laminate flooring, or could I use an Engineered-wood floor ? It will be about 60 Sq metres in all.
I want the best quality end finish that is possible, and I want it to last.
In either case what is the best insulation material I can use under the flooring ?
Q: I was intending to lay solid oak flooring to my kitchen extension but people have told me that engineered flooring would be better as we have bifold doors leading to garden and pets. They say that solid oak flooring can get warped if it gets wet regularly, which it probably will. Please advise.
Difficulty removing floor marks [April 16th, 2012]
Q: Hi, I purchased florence 10mm series laminate flooring in chocolate oak plank v groove. I am having alot of difficulty with this flooring. It shows every scuff, mark, water drips etc. when you look at the whole floor it is totally covered in marks. I've tried everything and nothing works. I spent alot of money on it and it said it was hard wearing. Its the worse floor I've ever had to up keep. Please can you tell me what i can do to remove all of the marks.
Q: Hi, I'm intending to lay an engineered wood floor with underlay over a concrete slab with underfloor heating. The room size is 5.5m x 5.2m Is there a specification or guidance for the flatness of the concrete slab (for example flat to within x mm per metre)? Thanks in advance.
Best preparation for vinyl flooring[April 4th, 2012]
Q: Do I need a base or underlay for vinyl flooring to go onto floor boards? The floorboards are new and even but I've heard that it could have a reaction with the vinyl; something about the coating on new floorboards causing the vinyl to bubble? Is this true?
Q: I want to lay laminate flooring in our landing. There are 4 doors leading off from the landing each with door saddles. What do I need to finish off the laminate at the door saddle? Also, what do I need for the stair end?
Preparations before laying the new floor[April 10th, 2012]
Q: I am proposing to put a wood floor in a domestic hallway. It currently has an old parquet floor which is loose in places and I assume I have to lift it all. The parquet is bedded in a thin layer of bitumen. What preparation do I have to do before I lay the wood flooring? There is no dampness problem and I do not believe the bitumen is a DPM. Thanks.
Q: Hi sorry i was not to clear with my query I'm ordering 30 sq meters of 90mm florence lacquered oak for two floors will I need two installation kits and do you advise a cork expansion joint all round each room.
Q: I have a solid concrete floor and wish to install solid oak flooring on top. I would prefer to avoid glueing the wood planks down. Can you offer advice on any alternative method? I was considering fixing battons down to nail the boards to or are there any underlays?
Q: I am looking to lay a flooring in the bathroom, the floor boards are very uneven and need to be covered before I can tile. Would I need to use Marine Ply or would normal ply be sufficient as will be tiling and then grouting?
Q: I have purchased Galleria Solid European Fumed Oak 180mm HPPC Oiled Flooring and I am wondering if it can be laid directly on to a riven slate floor with the Fast Fit Peel and stick underlay? Alternatively, would I be better to lift the slate floor?
Under floor heating and underlay[October 31st, 2011]
Q: We are laying electric under floor heating. This has insulation between it and the concrete floor below. Do I need to install any material between the heating mat and the engineered flooring as the underfloor heating company says no?
Q: Does rhino flooring come in tile form or sheets? The reason I am asking is that I have an elderly dog who pees a lot. I have been advised not to get it in the tiled form as the urine gets underneath and they start to lift up after a while.
Solid oak flooring installation[October 31st, 2011]
Q: I purchased a Galleria 150 x 20mm solid Oak floor from you and want to know how to install the oak end stops at doorways for transition from wood to tile. The end stops are not as high as the floor planks, so how (and to what) do you attach them to keep them in place and hide expansion gap?
Moisture problems with wood floor[October 12th, 2011]
Q: Is a engineered oak moisture resistant as my solid oak floor has swelled all over? Due to my over site it is not concreted. Also would you recommend a damp proof underlay? My floor boards have been over boarded with hardboard, should this be removed? Unfortunately even my sofas went mouldy after the oak was laid.
Q. We want vinyl flooring in our new utility room but none of the walls are straight. Would it look wrong to chose a tile effect vinyl or would a plain pattern work better? I would really like a tile effect but not sure it would work? Thanks in advance
Brushed & Oiled or Lacquered Flooring?[September 30th, 2011]
Q. Hi there, what is the difference between brushed & oiled and lacquered flooring? Is there a quality or maintenance difference? I'm looking to use this throughout the downstairs of my house, including in kitchen, I have 2 cats and a toddler so wish to know which would be best?
Solid wood and sound reduction underlay[October 11th, 2011]
Q: What would you recommend for underlay that helps in sound reduction, uneven subfloor and thermal insulation? I would like to have solid wood floorboards over the present floorboards for the hallway. I live in a flat. Thanks.
Q: Hi, could you please recommend solid wood flooring that would be suitable for a kitchen and hallway? I know not all is recommended for use in kitchens, so would appreciate your help as I don't have much time to choose and don't want to make the wrong decision. Many thanks!
Q: We are laying solid oak, glued tongue and groove, floating flooring over concrete floor 26sqm area, dining room and reception hall joining. Would you suggest we lay a damp proof membrane and an underlay or do we buy from you a combined underlay?
Q: I would like to lay a wood floor in a reasonably busy office environment. The finish will need to be hard wearing and I don't want to spend time maintaining it. I'd prefer a dark wood colour. What could you reccommend?
Q: I have small house in London and would like to change from carpet to wooden floor, but I don't have any experience at all about how to choose the best option for my house (but I would prefer to have solid wooden floor) and how to get it installed. My question is: Do you have anyone who can do a survey at a site (measure the rooms, etc) and give a recommendation? Also, do you have anyone who could install a wooden floor in my house? If yes what the cost will be?
Q: I need medium priced sheet vinyl for tiny bathroom - one area 6' x 4', other area 4' x 3'. Please advise best product, plus estimate fitting cost. Thank you. Could you also confirm amount required is 3 square metres?
Can solid wood flooring be used in a bathroom?[January 4th, 2012]
Q: I would like oak flooring in my bathroom. The bathroom is not the family bathroom and should not be wet excessively! To eliminate water stains will underfloor heating work? Would it be possible to prevent the moisture entering the wood if, once layed the floor is coated with yacht varnish?
Q: I made the mistake of using white spirits on my oak flooring to try to remove a black scuff mark. When I got up this morning the patch I worked on was almost white! I've since wiped it with a damp cloth and the colour returned but I'm worried that when it dries again I'll be back to what looks like bleached wood. What are my options?
Q: I have Marty Lineal Oak Decor flooring in my lounge and have now had the wall knocked down through to my dining room. Unfortunately it seems this flooring is no longer available. It has a plank width of 125mm, thickness of 14mm, wear layer of 3.2 and comes in a mixture of lengths. Can you recommend anything similar that will not look too different to carry on through to the next room?
Ceramic tile to laminate transition[November 22nd, 2011]
Q: We are in the process of putting down flooring and I have areas of ceramic tile that will meet laminate. I purchased the transition pieces to make this join, however the ceramic tile is taller than the laminate and the track is not tall enough. They do not have a taller size track they tell me but I've spent over £5,000 and can't finish my floor. Can you offer any suggestions?
Flooring for noise insulation[November 22nd, 2011]
Q: We are planning to fit a wooden floor - either engineered wood or solid wood (oiled) - in our kitchen over what used to be two rooms. Part of the base is concrete and part wooden floorboards - are there any special considerations? Also can we fit anything that would give us extra sound-proofing? Not because of folks beneath us, but because our children are very noisy and our modern house with plasterboard walls does not damp the sound well? Thanks
Q: I am installing engineered wooden floor on a concrete floor that is already covered with vinyl tiles - from 1970's I think. Wuth regards to sound insulation - if I install adhesive underlay over these existing tiles will it provide greater sound insulation?(I am aware that if underlay consists of 2 different layers of fabric then sound travel is more limited) Thanks
Q: We're thinking of solid wood flooring but would appreciate a little info re: insulation for solid wood floors. 1. What's the best insulation for solid wood floors - does it need it? 2. What's the depth of the insulation? 3. What's the warmest/ best? 4. How much is insulation per sq metre (cheapest - expensive) 5. Do you install insulation & flooring - how much? 6. Any idea on price for the above questions for approx 20 sq metres. 7. How much seasonal movement can there be, and what's the best way to combat this? Many thanks for any info you can provide.
Q: I am having a conservatory built with underfloor electric heating and want a floor with a hard surface that will mark and dent the least. I have looked at your engineered Florence range, which products has the hardest surface without going for a laminate? Thanks.
Q: My choice of kitchen flooring has been limited by the clearance under the outside UPVC back door. I have now arranged for this door to be taken off and re hung, what clearance would you recommend? Currently it just clears a vinyl floor and the company say that they should be able to raise it one inch.