Money Back Guarantee

Here at UK Flooring Direct we like to let our products do the talking for us, and we are so confident in the quality of our flooring that we now offer a 14 Day money back guarantee as part of our service.

This means that if you buy from UKFD you have two weeks to change your mind and get your money back if your new floor isn't perfect, a week longer than offered by most of our competitors. We're confident enough to offer this guarantee because, as one of the UK’s largest online flooring suppliers, we understand the importance of supplying high-quality products and being a brand that customers can trust.

We have over 19000 independent customer reviews available to prove our commitment to providing great flooring and excellent customer service. If you do need to return a product for any reason, with the money back pledge you can be confident that there will be no problems.

With our Price Promise ensuring you get the best floor at the best price and our 14 day money back guarantee offering unrivaled security, you know that UK Flooring Direct will provide a cost effective, safe and reliable service.

To use the money back guarantee:

If you need to return your flooring then contact us at customerservices@ukflooringdirect.co.uk so that we can begin the returns process. For more information about the money back pledge please see our terms & conditions or get in touch.