buySAFE Guarantee

Buying online can be a daunting experience at times but here at UK Flooring Direct we do everything we can to make your decision as worry-free and enjoyable as possible. When you begin your flooring journey with us, you’ll be given your very own Personal Flooring Expert, selected from our highly experienced team. They’ll be on hand right from the very beginning to help you with anything from choosing the right colour to finding an underlay that meets your needs.

Whether you prefer chatting on the phone or mulling over your options through e-mail, your Personal Flooring Expert will be there, ready and willing to help. Trained by our highly experienced technical team they understand our flooring like nobody else and so are more than happy to advise you on all those important details. Our local-rate phone lines are open six days a week on 02476 012 840 and you can e-mail any time of day or night.

As one of the UK’s largest online flooring retailers and with over 150 products to choose from, we’ve the UK’s largest flooring experts call centre so not only can you find the floor of your dreams, you can also enjoy the very best in friendly, personal support. With so many decisions to make, this is sure to be a huge comfort. We’ve also an online knowledge base that will help you to understand some of the more complex technical flooring terms, as well as how your flooring choice can change or complement the style of your home.

When you choose UK Flooring Direct, your choosing the very best in warm, friendly and personal service from one of the UK’s biggest online flooring retailers.