Sales Careers Vacancies at UK Flooring Direct

Customer Service Advisor - Post Sales
Hinckley, Leicestershire
£17,600K earnings per annum

UK Flooring Direct (UKFD) is a multi-award winning company that has enjoyed phenomenal success and expansion in recent years. We were named the fastest growing company three times in a row by the Sunday Times Fast Track 100.

We’re a very fast paced online retailer with bundles of ideas, enthusiasm, drive and ambition. The position is ideal for someone who wants to work in a fast moving, creative and challenging environment. We seek like-minded people who can think on his or her feet, and would love the challenge of a fast growth business.

The Job:

This will entail liaising with existing customers on a 1:1 basis via telephone, email and social media to offer advice and support regarding their post-sale query. A silver service approach with careful handling for each customer proactively and positively for a successful resolution is vital. You will be working within an extremely busy office and be part of a highly motivated team. This is perfect for a forward thinking, experienced customer focused professional with a naturally positive personality!

What We Offer:

  • Full-time & Part time permanent contracts available.
  • Free breakfasts, snacks & drinks all day, every day.
  • Staff Discounts on all UK Flooring Direct Products
  • Attractive holiday allowance, company loyalty & incentive schemes
  • Childcare vouchers to take care of the little people
  • Contributory company pension scheme
  • Companywide social events every year…because we like to play hard as well as work hard.

You Must Have:

  • A highly motivated attitude to succeed
  • A winning mix of talent, professionalism and personality to develop your career and undertake training for YOUR own success
  • Excellent verbal & written skills
  • Excellent IT skills
  • Experience in customer services
  • And like having fun!!